Legal
Privacy Policy
Effective date:
1. Who We Are
Dr. Flanigan-Landeros OCD & Psychological Services, Inc. is a psychology practice based in Los Angeles, California. We provide evidence-based therapy and psychological assessment services to adults in Los Angeles and throughout California via telehealth. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website at ocdpsychcare.com.
This policy covers our website only. It does not govern the handling of protected health information (PHI) collected in the course of clinical care, which is governed separately by our HIPAA Notice of Privacy Practices provided at the start of treatment.
2. Information We Collect
We collect information in two ways:
Information you provide directly
When you submit our callback request form, we collect your name, email address, phone number, service interest, preferred care format, and preferred contact time. This information is used solely to return your call and, if you become a patient, to initiate your care. The form is intentionally limited — we do not ask for, and ask that you do not submit, any clinical or health information through this channel.
Information collected automatically
Our website may collect standard server log data including your IP address, browser type, referring URL, and pages visited. This data is used for security and to understand how visitors use our site. We do not use third-party advertising trackers or sell any data.
3. How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and general inquiries
- Operate and improve our website
- Protect the security and integrity of our systems
- Comply with applicable legal obligations
We do not use your contact information for marketing purposes without your explicit consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service providers: We use third-party platforms to operate our website and manage communications. These providers are contractually required to protect your data and may not use it for their own purposes.
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our practice or others.
5. Data Security
We take reasonable technical and organizational measures to protect the information you submit through our website. However, no method of transmission over the internet is completely secure. Please do not submit sensitive clinical or health information through our website contact form — that information should be shared directly with your clinician through secure, HIPAA-compliant channels provided at the start of care.
6. Cookies
Our website may use essential cookies necessary for basic site functionality (such as session management). We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, though some site features may not function correctly as a result.
7. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your information (we do not sell personal information). To exercise these rights, please contact us at the address below.
8. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors through this website. Our clinical services for minors are handled separately with appropriate parental consent procedures.
9. Links to External Sites
Our website contains links to external resources, including the International OCD Foundation (IOCDF) and other third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Dr. Flanigan-Landeros OCD & Psychological Services, Inc.
1849 Sawtelle Blvd, Ste 610, Los Angeles, CA 90025
(310) 425-5950[email protected]